Privacy Policy

1. Introduction

Zaytoun Catering ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Name, email address, phone number, mailing address, and event details submitted through our contact form
Payment Information: Credit card and billing information (processed securely through third-party payment processors)
Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URLs
Cookies: Small data files stored on your device to remember preferences and improve your experience

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and process quote requests
To communicate with you about your event planning via email, phone, or SMS text message
To process payments and complete transactions
To send promotional emails and updates (with your consent)
To send SMS text messages regarding your quote, event, or our services (with your consent)
To improve our website and services
To comply with legal obligations
To prevent fraudulent activities

4. SMS & Text Message Communications

SMS Consent & Opt-Out Notice

By providing your phone number and submitting our contact form, you consent to receive SMS text messages from Zaytoun Catering at the number provided. These messages may include quote confirmations, event follow-ups, scheduling updates, and occasional promotional offers related to our catering services.

Message frequency: Message frequency varies based on your inquiry and event status.
Rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt-out: Text STOP to any message at any time to unsubscribe. You will receive one final confirmation message upon opting out, after which no further messages will be sent.
Help: Text HELP for assistance, or contact us directly at ZaytounCaters@gmail.com.
Carriers: Mobile carriers (including but not limited to AT&T, Verizon, T-Mobile, and Sprint) are not liable for delayed or undelivered messages.

We do not sell, share, or rent your phone number to third parties for their own marketing purposes. Your phone number is used solely to communicate with you regarding your inquiry or event with Zaytoun Catering.

Consent to receive SMS messages is not a condition of purchasing our services. You may opt out at any time without affecting your ability to work with us.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to third parties without your consent, except as necessary to:

Process payments through our payment processors
Send emails through email service providers
Comply with the law or respond to legal requests
Protect our rights and the safety of our users

8. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences and track website usage. You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your data (subject to legal obligations)
Opt-out: Unsubscribe from marketing communications at any time
Portability: Request a copy of your data in a portable format

10. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information immediately.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us at:

Zaytoun Catering

📍 Mount Laurel, NJ

📧 Email: ZaytounCaters@gmail.com

📱 Phone: (609) 233-7330

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, used, and shared. You also have the right to delete personal information collected from you and to opt-out of the sale or sharing of your personal information. For more information or to exercise your rights, please contact us using the information provided above.

15. GDPR Compliance

If you are located in the European Union, we comply with the General Data Protection Regulation (GDPR). We process your personal data only with your explicit consent or as necessary to fulfill our contractual obligations. You have the right to withdraw consent at any time. For questions about our GDPR compliance, please contact us.